Jewelry 101
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Refund policy
Each piece of jewelry we create is 100% custom, meaning we cannot return it to inventory for other customers.
Design
3D Rendering
Handmade
Finished product
Once we begin creating the 3D model and you approve the final proposal, we do not offer refunds or cancellations, as all designs, 3D models, molds, and production videos have been sent for your confirmation.
At Gemtailor, customer satisfaction is our top priority.
If you are not completely satisfied with your purchase, please contact us by email:[email protected]. Our team is dedicated to resolving any issues and ensuring you have a positive experience.